Terms of Service

1. Eligibility

You may use this website and make purchases if you are at least 18 years old, or if you are under 18 and have permission from a parent or legal guardian.

By using this site, you confirm that you meet these requirements.

2. Product Use

Solace Wellness products are designed for comfort, relaxation, and general lifestyle use.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Always use products according to any instructions provided. Solace Wellness is not responsible for misuse of products.

3. Purchases

By placing an order, you agree to:

• Provide accurate and complete information
• Pay all applicable charges
• Not engage in fraudulent or unauthorized activity

We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or errors in pricing or product information.

4. Shipping Responsibility

Solace Wellness is not responsible for delivery issues caused by:

• Incorrect or incomplete addresses provided by the customer
• Failed delivery attempts or unclaimed packages

5. Limitation of Liability

Solace Wellness is not liable for:

• Improper or unintended use of products
• Shipping carrier delays or issues outside our control
• Temporary website downtime or technical issues
• Losses resulting from inaccurate customer information

6. Intellectual Property

All content on this site—including branding, product names, images, designs, and text—is the property of Solace Wellness.

Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Governing Law

These terms are governed by the laws of Queensland, Australia.

8. Updates to Terms

We may update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.