Shipping Policy
Last updated: July 2026
We're committed to delivering your orders quickly and safely.
Processing Times
All orders are processed within 1–3 business days. Orders placed after 7PM (AEST), on weekends or public holidays are processed the next business day.
Estimated Delivery Times
Delivery times may vary due to customs, carrier delays, peak seasons, or remote areas.
- Australia: 7–10 business days
Tracking Information
Once your order is processed and shipped by our trusted partner facilities in China, you'll receive a tracking link via email the following morning. Tracking may take 24–72 hours to activate. If tracking hasn't updated for 10+ days, contact us, and we'll investigate — if a shipment is confirmed lost, we'll send a free replacement.
Delivery Issues
Orders returned to sender due to incorrect or incomplete addresses may incur a reshipment fee. For all shipping enquiries, reach out below.
Delivery issues happen sometimes.
When they do, we'll make it right.