Refund Policy
Last updated: July 2026
We want you to feel safe, cozy, and comfortable trying Solace Wellness.
30-Day Money-Back Guarantee
Try Solace Wellness risk-free. If you don't feel more comfortable, relaxed, or genuinely satisfied with your purchase, you can request a full refund within 30 days of receiving your order.
How Refunds Work
You do not need to return the product. Refunds are issued to your original payment method and may take up to 10 business days to process.
Damage, Defects & Wrong Items
If your item arrives damaged or incorrect, email us within 7 days with photos. We'll send a free replacement.
Non-Refundable Situations
A refund can't be issued in these cases:
- Orders older than 30 days
- Address errors caused by customer input
- Refund abuse or fraudulent activity
Every purchase is protected by our guarantee.
We want you to feel good about buying from us.
The Solace Wellness Team